Privacy and information use
How we use and protect enquiry information
Understand how contact details and attachments are used, who may access them and how to contact us.
Enquiry information
Collection, retention and communication
Information we receive
We receive the name, company, email, contact details, destination, product requirements and attachments you provide. Limited technical information helps prevent duplicate or invalid submissions.
How we use the information
We use your information to handle procurement, technical and document requests and to follow up through the contact details you provide. Enquiry notifications are sent to ENVO’s designated business mailbox.
Attachments and access
Upload only files you are entitled to share. Please omit sensitive information unrelated to the enquiry. Only authorised staff can access enquiry attachments through the administration system.
Retention and corrections
We retain information for the time needed to handle the request, maintain business records and fulfil obligations. Email info@envochemical.com to request a correction or deletion. We will consider the request under the applicable requirements.
External services and links
When you open WhatsApp or an external website, that service’s information practices apply. Corporate email services may process enquiry notifications.
Cookies and local storage
WordPress uses essential cookies for administrator login. The enquiry receipt stores the reference and submission status in the current browser session for follow-up. This feature does not track users for advertising.
Contact us
For privacy enquiries, email info@envochemical.com.